This is probably one of the following:
The card is not installed correctly. Remove it from the PCIe slot, then put it back in.
SAS cables are not properly connected to the card. Try to insert them again.
The map is bad. Exchange it for a spare.
Please note that under no circumstances should you remove hard drives or backplanes from a running server for cleaning. There is so much dust in your systems that it is recommended that you make the environment less dusty. Use rules such as “no boxes in the server room” and have a proper HVAC system with clean filters.
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This behavior will be fixed in the next version of the IBM ServeRAID-8i, 8k, 8k-l, and 8s Basic Input / Output System (BIOS) / firmware update 5.2.0-15434 or later.
The final release date for this issue is Q3 2010.
The specified file is available in the ServeRAID Software Matrix