In some cases, your computer may generate an error indicating that BenQ projectors are troubleshooting problems. There can be several reasons for this problem. Make sure the lens cap is removed. …Check the power switches on the projector and the power bus. …Check your connections. …Check how many hours your projector lamp has been used. …Swap the power and video cables if the projector still won’t turn on.More Articles …
The projector does not turn on.
Check the power cord connection between the AC outlet and the projector. Make sure switch outlets are in the ON position.
Make sure the lamp cover is properly installed and secured.
Wait for the projector to cool down as it will no longer turn on during the cool-down phase. Turn it on when done.
The projector turns off during use.
Replace with the correct lamp.
Replace the blower fan after taking apart the projector. If you need further assistance, please contact the manufacturer.
The projector is not projecting an image.
Make sure the signal cable is properly connected and turn on the video source.
Make sure the projector is connected to the video source correctly.
Select the correct source by rotating the projector with the SOURCE button, or perform the same operation with the remote control.
Project Oo does not project correct images or images are unstable.
Make sure all cables are connected to the correct terminals.
The image on the projector is blurry and out of focus.
Use the focus ring to adjust the focus of the lens.
Adjust the angle and direction of the projector to align with the screen. If that doesn’t work, adjust the height of the projector.
Remove the lens cap.
The remote control does not perform the specified functions.
Replace both old batteries with new ones.
Remove the obstacle or position yourself so that the obstacle is no longer a problem.
Move closer to the projector so that it is easily accessible by the remote control.
Your Projector Actually Uses A Texas Instruments 0.47-inch DMD Chip To Display True 4K UHD 3840 X 2160 (8.3 Million Pixels) With XPR Technology For Superb Picture Quality. However, This Chip Also Causes Inactive Pixels To Appear As Visible Gray Or White Areas. You Can Customize configure The Projector To Remove These Areas And Enjoy Full Screen Projection:
How To Solve Common Projector Problems
If you’re desperate to fix projector problems at school, try some of the following tips from the experts at K-12 Tech.