Home News How To Troubleshoot Certificate Errors How To Troubleshoot Problems

How To Troubleshoot Certificate Errors How To Troubleshoot Problems



You should read these fixing tips if you get a certificate error on how to fix the error message on your computer.

  1. Open Internet Explorer.
  2. Click the Tools icon. | Internet settings.
  3. Click the Advanced tab.
  4. In the Security section, disable the following: Make sure the issuer’s certificate has been revoked. Check if the server certificate has been revoked.
  5. Click Apply.
  6. Click OK.
  7. Close and restart Internet Explorer.



There are over 138 million SSL-certified websites on the Internet today, and this number is expected to grow as more search engines and consumers visit those sites.

An SSL certificate is a standard security technology used to encrypt information between a visitor’s browser and your website. By protecting sensitive information such as passwords and billing information, visitors to SSL-encrypted websites feel more secure. You can identify sites encrypted with HTTPS by their URLs and the padlock icon in the address bar.

Websites that are not encrypted may see calls by traffic or conversion rate. These websites are not only flagged as “unsafe” in Google Chrome, they are also shunned by 85% of internet shoppers.

Luckily, many hosting platforms like CMS Hub and Squarespace include an SSL certificate in their plans, so you don’t have to worry about installing or renewing it.

More information about CMS HubSpot software

certificate error how to fix it

If you choose a self-hosted platform like WordPress.org, most hosting providers also include SSL in their plans. For example, HostGator includes SSL certificate on their lowest plans. If your solution does not include SSL, you can purchase one from an SSL certificate provider.

Let’s say you have chosen a tariff plan with an SSL certificate or installed a certificate on your site. Then open Google Chrome and try visiting a page on your website. Instead of downloading, you will receive the message “ERR_SSL_PROTOCOL_ERROR”. What it is?


In this article, we will discuss what this error message means and what might be causing it. We will then go over the various steps you can take to fix the error and get your site working again.

This message differs depending on two factors. The first is the browser you are using. The screenshot above shows the error message in Google Chrome. The following screenshot shows the message you see in Internet Explorer.


Second factor is a type of SSL certificate error. Let’s take a look at these different types below.

Why You Might Get An SSL Certificate Error And How To Fix It On Startup

As cybercrime spreads and intensifies, Internet users have become more vigilant when it comes to their own security. The average Internet user is now more likely to look for visual cues such as green “HTTP” and padlock in the address bar or print sites on home pages.

This means that an aggressive browser warning that your SSL certificate is untrustworthy is now doing even more damage to your website. The vast majority of internet users will stop visiting a website if the browser tells them it is unsafe. For this reason, it is important to understand what is causing these errors and how to fix them.

First of all, a quick overview of the SSL error – an issue that causes you to get an untrusted certificate warning – it’s even. SSL is a protocol used to encrypt information sent from a web browser to the web server. Without encryption, this information will be sent unsecured and could be stolen or used by interested third parties. When you receive an SSL error, the browser literally tells you that something has prevented your computer from initiating a secure session with the website you are trying to visit.

There may be several reasons for this:

  • The certificate is not issued by a recognized third party. Browsers only trust a handful of CAs to issue SSL certificates and verify their recipients. While anyone can issue an SSL certificate, browsers only recognize one of the trusted CAs.

  • Site certificate is outdated – SSL certificates have a lifetime of 1 to 2 years. After this period, they must be extended, otherwise they will stop working. If you visit a site with an expired SSL certificate or if your computer’s internal clock is off, you may see an SSL error.

Site security certificate has expired

  • The connection between the browser and the website may be insecure. Sometimes you are connected to a public Wi-Fi network, or you are using an insecure internet connection. This can cause your browser to display an SSL error.

How Do I Fix A Site Security Certificate Error?

Many users reported that they cannot access their favorite websites due to this website’s security certificate error. Regarding this issue, here are some of the most common issues reported by users:

  • There is a problem with the security certificate of this website. There is no way to continue working on the site. Error Code 8. Many problems can arise with a website’s security certificate. However, you should be able to fix most of these problems with one of our solutions.
  • This website has a security certificate issue for IE11, Microsoft Edge, Firefox and Google Chrome. This issue can affect almost all web browsers. In this case, try resetting your browser settings to default and clearing the cache.
  • This website has a problem with the Windows Update security certificate. Many users reported this error after installing a new Windows update. Sometimes updates can cause certain problems. To fix the problem, you need to uninstall and block the problematic update.
  • There is a problem with the security certificate of this site, Kaspersky, Avast. Your antivirus is one of the most common causes of this problem. It is recommended to change the software settings to solve the problem. If that doesn’t work, you may have to switch to a different tool.



How do I fix certificate errors in Chrome?

How to fix “ERR_SSL_PROTOCOL_ERROR” for Google Chrome
  1. Check the date on your system. Date is the most common cause of SSL errors.
  2. Clear browser data.
  3. Clear your SSL status.
  4. Disable QUIC protocol in Chrome.
  5. Check your antivirus settings.
  6. Check your firewall.
  7. Disable extensions.
  8. Adjust the level of security and privacy on the Internet.

How do I fix invalid server certificate error?

Invalid server certificate issue in Google Chrome
  1. STEP 1. Make sure your antivirus and firewall software is preventing Google Chrome from visiting any websites.
  2. STEP 3. Click on the wrench in the upper right corner of the Google Chrome browser and then select “Settings” from the drop-down menu.