In some cases, your computer may generate an error message that contains error messages that appear right on the screen. This problem can be caused by a number of reasons.
Press CTRL ALT DEL and then click Task Manager.Press CTRL SHIFT ESC.Right-click an empty area on the taskbar and select Task Manager.June 19, 2007
In rare cases, an error message appears on the TV screen. In most cases, you can easily fix the problem yourself using our troubleshooting guides. Select one of the codes below to get started.
| Error code | Message |
| 203 | Service interrupted. Visit directv.com/ext203 or call 1-800-531-5000 ext. 203 |
| 711 | Access card is not active |
| 721 | Unauthorized Service |
| 722 | Error code 722: Lifetime expired |
| 724/725/726 | Update your service |
| 731/732/733/736 | Unable to order IPPV or IPPV purchase limit |
| 734/741/742/743 | Error code 734, 741, 742 or 743 |
| 744 | Error code 744 |
| 745/746 | Error code 745 or 746 |
| 749 | A problem with multiple switches. Make sure the cables are properly connected and the multi-switch is working properly |
| 752 | Error code 752 |
| 761/762 | Please insert your access card or a valid access card |
| 763 | Error code 763 |
| 764 | Error code 764 |
| 771 | Error code 771 |
| 773 | Error code 773 |
| 774 | Error code 774 |
| 775 or 920 | Error code 775 or 920 |
| String not available | String not available |
| Pixelated or frozen screen | If your images appear frozen or pixelated, it may be due to the weather or an obstruction preventing the satellite from being viewed through your satellite dish. |
| No Signal or Black, Blue or Gray Screen | No signal or your TV screen is black, blue or gray. It can be caused by many reasons. See this error message for more information. |
| No user activity / power saving mode | With Power Saving Mode, your receivers use less power, save money and protect the environment. |
| Receiver overheated | Your receiver is too hot and needs to be cooled. Remove blocked vents. The receiver will turn off if it continues to overheat I. |
| TV does not support content protection for this program | TV does not support content protection for this program |
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