In this guide, we are going to find out some of the possible reasons that might cause public folders to be added to Outlook, and then we will suggest possible recovery methods that you can try to solve the problem.

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    Wh d 1. Contact Your Exchange Administrator

    Your organization may not allow home folders or their rules. Check with your administrator that you are on the right track. If your institution allows and supports the use of public folders, but doesn’t already have a highest numbered public folder, contact your Exchange administrator to start creating one.

    When the most popular folder is available, just press Ctrl + 6 to display it and its contents in the Outlook folders pane.

    Step 2: Create A Folder And Name It

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      Press Ctrl+6 to display public folders in that particular folder pane.

      Important! If you don’t need to see the Shared Folders section for the folders panel, contact your Home Exchange mail administrator. You have to set them up yourself.

    2. add public folder in outlook

      Press Right-click on “Shared Folders”, then select “New Folder”.

    3. Name the folder and click OK.

    add public folder in outlook

    Tips:

  • can add a local community folder to your favorite folders. You can then very well perform certain functions in Outlook Web App on the same public folders, such as creating, posting, or deleting items. These steps must be performed in the public folders Contacts, Calendar, Mail, and Mail.

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    To add a shared folder in Outlook on the web, right-click on the folder and select “Add Shared Folder” to add it to Favorites. Find the folder and click “Add” with your mouse.

    Press Ctrl+6 to show shared folders in the folders panel.Right-click “Shared Folders” and select “New Folder”.Name the folder and click OK.

    Open your Outlook mail app and click on the ellipsis in the bottom left corner. Select folders from this special ellipse-shaped menu. You will now see your new section in the default navigation settings on the left side of this screen called “Shared Folders – Your Real Email Address”.

    Open “Shared Folders” then “All Shared Folders” to see the full list.Right-click the folder you want to add to favorites and select Add to Favorites.Click Add.This will add our own public folder (swap) to Favorites in the Shared Folders section.