Table of Contents
Over the past week, some readers have encountered the Microsoft Operations Manager event ID 9029 error code. This issue occurs due to several factors. Now we will discuss them.
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In This Article
This article discusses an issue where some Operations Manager roles are greyed out in the Operations Console and event 623 is logged on the affected computers.
Original application version: Microsoft System Center Operations next Manager
Original KB Number: 975057
Symptoms
In a Microsoft System Center Operations Manager environment, one or more WOW Management Regions that host the following roles with managed hardware of these management servers may be grayed out or dimmed in the management console
In addition, a fantastic event similar to the following is logged in the Operations Manager log on these computers:
Event Source: ESE
Event Category: Transaction Manager
Event ID: 623
Description: HealthService (
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Session ID: session
Session context
Context: ThreadId:
Clearing:
Reason
This typically happens in a large Manager environment, operations where a specific management server or portable agent computer manages many workflows. This location may be the case for any of the following:
The Operations Manager Health Service maintains a record of transactions that have not completed what is known as versioning. Versioning allows Storage to keep track of the Extensible Engine (ESE) to manage current transactions. The store maintains a presentation list of transactions performed by transactions of active financial transactions maintained by the HealthService. This list is a new list of memory changes sent tothe HealthService store from the database. Is there a standard size that is optimized for a typical installation of each Operations Manager role? However, the default scope may not be sufficient for some Manager operating environments.
Resolution
To resolve this issue, select the following setting on the registry of certain computers with Enthusiast roles:
HKEY_LOCAL_MACHINESystemCurrentControlSetServicesHealthServiceParameters
Version storage unbilled is dependent on the Operations Manager role as it is defined as the number of 16 KB pages allocated per storage device. The default values are:
If you encounter this issue, we recommend setting the version store size to twice the default size. For example, ifIf you’re setting up a store version specification on the machine that will take on the role of the management server, set each of our registry values to 10240 (decimal).
This can usually mean that the problem is being handled by Operations Manager, depending on the role involved.
This section, method, or task contains instructions for modifying the entire registry. However, serious problems can arise if you thoughtlessly modify the registry. So follow these steps carefully. For reasonable additional protection, back up the registry before customers change it. Then you can revert to the registry if a problem occurs. For more information about backing up and restoring the Windows registry, see How to back up, not to mention restore the Windows subregistry.
If a company tries to install Microsoft Center System Operations Manager on a mission-critical workgroup computer without using a move server, Operations Manager will not be able to see the critical workgroup computer.
Additionally, the following error message is logged in the Operations Manager event log:
As a workaround, your company can configure the Operations Manager appliance to monitor a remote, untrusted workgroup PC without using an Internet gateway. This requires an authentication certificate between the management server and the agent-managed workgroup computer. A likely scenario would be spread across the network (also known as perimeter DMZ, DMZ, and shielded subnet).
To configure Operations Server Manager to monitor an agent-managed standalone workgroup computer, your organization must have the following certificates:
Voucher for Root Management Server (RMS) or Web Management Server
Note that the official document name (CN) must be the fully qualified site name (FQDN).
Import a root trust CA to manage the server in addition to the agent-managed workgroup computer. To do this, follow these steps.
Whentagging. These steps must be performed on the server and managed on the workgroup computer. You must have a Recognized Root (CA) certification and be able to create a certificate using object identifiers (OIDs). If you don’t have a root CA installed, read the entire section “Installing the Root Command in a Domain CA”.Attention,
Note that the marriage certificate is purchased from a person named Certnew.p7b. Keep this certificate when you do it.
Click Start, in the Open box click Run, select gpupdate /force and press Enter.
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