If you get an error when trying to install a USB device, this guide will help you.
MTP USB device drivers must be downloaded and installed on Windows because MTP (Media Transfer Protocol) allows you to transfer media files between any portable storage device and Windows computers.
If you connect your phone to your computer and see the message “USB MTP Device Failed”, you are not alone. This is reported by many Windows users. Don’t worry, the problem can be resolved. Here are 5 solutions you can try.
This issue can be caused by any of the following situations:
- The currently loaded USB driver is unstable or damaged.
- Your computer needs an update to resolve issues that may conflict with your USB external hard drive and Windows.
- Windows may be missing other critical hardware or software update issues.
- Your USB controllers may be unstable or damaged.
- Your external drive can be selectively paused.
- Your PC motherboard may require updated drivers.
Solution 1. Use The Command Line
We can try to run the command from the command line of your local group on your computer. In most cases, the error message is only triggered by the User Account Control system, whichprevents the computer from installing the required device drivers. We can try changing this from the command line and see if that solves the problem.
- Press Windows S to open the search bar, type Command Prompt in the dialog box, right-click the application, and select Run as administrator.
- At the command prompt, run the following command:
service / local add local group network administrators
- Run the following command and reconnect the device so that Windows will recognize it and install the necessary drivers. Hopefully the problem gets resolved. You can also try restarting your computer after running the command if the problem persists.
Solution 2: Check Your Registry Settings
Another reason this error might occur isis that in the registry settings it can be set so that the external device is not recognized and not installed. We can try changing the registry settings by deleting the entry and see if that solves the problem.
- Press Windows R, type “regedit” in the dialog box, and press Enter.
- In Registry Editor, navigate to the following location:
HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control / Class.
- Press Ctrl F at the target location to open the search dialog. Enter the word “Portable Devices” and click “Next”.
If you can’t find the folder, skip to the next solution as it doesn’t work for your computer.
- Windows will now look at all the results and try to search for the keyword. If a match is found, make sure this folder contains the Top Filters key. If you nAshley, remove the keyword and restart your computer for the changes to take effect.
- After restarting, reconnect the device and see if the problem is resolved.
Note. The Registry Editor is a powerful tool. Changing keys you don’t know about can interfere with your computer and even make it unusable. Before making any changes, it is recommended that you back up the registry so that you can always restore it if something goes wrong.
Solution 3: Install The MTP Migration Kit
If the problem persists, it may mean that the MTP transfer kit is not installed on your computer or is out of date. We can try installing the latest kit from Microsoft’s official site and see if that changes.
- Visit Microsoft’s official website and download the MTP Migration Kit to an accessible location.
- Open the executable file and install the software on your computer. After installation, restart your computer.
- Now connect the device and make sure that the computerThe computer has the necessary drivers installed as expected.