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Item #: 100006357

Last Published: 04.12.2017

Votes: 0 8

Reason

License files (SLF files) added to the C: ProgramData Veritas Shared Licenses Backup Exec Version folder cannot be read.

Solution

To resolve this issue, install Microsoft update 3000988 (requires restart)

install failed with error code 1603 backup exec

3000988 “User Profile – Temporary Profile” error when installing MSI package on Windows https://support.microsoft.com/kb/3000988

Try pushing the remote agent.

http://support2.microsoft.com/kb/2918614

After installing this security update and attempting to install an MSI package that uses a required or temporary user profile, the installation of the MSI package fails and you receive an error message similar to the following: