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Steps To Fix Netbackup Error 811 Cannot Contact Resource Requestor

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In some cases, your system may display an error indicating that due to network backup error 811, it was unable to contact the resource requestor. There can be several reasons for this problem.

 

 

Item #: 100030586

Last Published: 26.03.2013

Reviews: 1 2

Reason

Upgrade your media server to Windows 2008 R2 64-bit.
Installed Nbu 6.0 MP7, then NBU 7.1, then 7.1.0.3.
When it was NBU 6.0 MP7 it worked fine, but after 7.1 there were errors
Remove 7.1.0.3 still the same problem

Solution

netbackup error 811 failed to communicate with resource requester

Verify that the list of media servers includes the virtual master server name and the names of the physical nodes for the cluster. The virtual server name is the first entry.

Windows:
C: Program Files Veritas NetBackup bin admincmd bpgetconfig | findstr SERVER

Unix:
# / usr / openv / netbackup / bin / admincmd / bpgetconfig | SERVER grep

SERVER = virtual_name
SERVER = master_node_a
SERVER = master_node_b

Applies to

The main server is in a clustered configuration.