Shopping for electrical gadgets could be complicated. Laptops, Sensible TVs and even dwelling home equipment now include what can really feel like an avalanche of acronyms, and if you happen to’re not somebody who follows tech all of the jargon could be quite intimidating.
That is why Currys’ new and free ShopLive service is so sensible. It connects you with an professional adviser who actually is aware of their stuff, and who might help you discover the product that’s best for you.
Whether or not you are shopping for a pc, a cooker, a espresso machine or a digicam you may surprise the way you ever shopped on-line with out it.
Deliver the store to your couch
ShopLive brings the experience of Currys’ in-store advisors to wherever you occur to be, everytime you want their assist: the service is out there 24 hours a day.
All you want is a microphone, or a tool that is obtained one – so your pill, smartphone or laptop computer ought to work simply wonderful.
To make use of ShopLive, merely browse the Currys’ web site and you may see a popup asking if you happen to want any shopping for recommendation. In case you do, ShopLive will begin a one-way video name with certainly one of Currys’ specialists.
It is secure, safe and also you need not obtain any software program or set up any apps, and since it is a one-way name you’ll be able to see your professional however they cannot see you.
Assist whenever you want it
One in all our favorite issues about ShopLive is that you would be able to get actually useful recommendation whenever you’re probably not positive what you need.
For instance, if you happen to’re serious about a brand new oven, a brand new TV or a brand new laptop computer you’ll be able to have a chat along with your ShopLive advisor to speak in regards to the options that matter most to you after which discover the choices. The ShopLive advisor is not there to provide you a gross sales pitch; they’re there that can assist you work out what is going to go well with you finest.
To illustrate you are contemplating a brand new dwelling equipment. Do you really want Wi-Fi in a washer? Will a steam oven be higher in your baking? Will a much bigger fridge imply greater electrical energy payments?
ShopLive might help you with all of these items and extra, and as soon as you have labored out which options really matter to you your professional might help you establish probably the most appropriate merchandise.
It is the identical with Sensible TVs and different expertise. As an alternative of simply presenting you with an extended record of specs and abbreviations, ShopLive lets you have a chat with somebody who can clarify all the things in plain English.
Will that display screen expertise make motion pictures extra magical? Do these fashions have iPlayer and Netflix? Are there sufficient free connections for the children’ consoles?
An finish to alphabet soup
ShopLive is especially helpful whenever you’re serious about a brand new laptop computer, as a result of on-line searching for these could be jargon central: if you happen to’re fluent within the language of “Core i5 / 8GB / 1TB SSD / GeForce 2GB” then that is nice, however many people may use a bit assist with the interpretation.
With ShopLive you will get wise solutions to the wise questions – is that this one quick sufficient to edit dwelling movies? I take a great deal of images, so is that sufficient storage? What velocity do I want for the children to play Fortnite? Will that one dislocate my shoulder if I carry it on my commute? – that on-line purchasing usually does not reply.
A nicer technique to store
If this all sounds quite like going into your native Currys, that is the entire concept.
ShopLive is designed to provide the identical pleasant, useful recommendation you’d get from a face-to-face chat with certainly one of Currys’ professional advisors. And it does that by placing you in touch with a type of exact same professional advisors.
You get the identical pleasant welcome, the identical undivided consideration and the identical professional recommendation. The one distinction is that with ShopLive, you will get all of that with out having to depart the couch – and you are able to do it at any time of the day or evening.
Currys ShopLive is a really high-tech method of delivering one thing actually old school: nice customer support.